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Our Fees Each user will be charged a monthly fee, except for Free Trial Accounts, for minutes and included toll free or local numbers. Each package includes a set amount of minutes and numbers. Each additional phone number added to your account will incur an additional monthly fee of $5 per number and a one time set up fee of $10. When a user exceeds their included monthly minutes they will be charged 6.5 cents per additional minute. This fee will be applied to the credit card on file on the next billing cycle. If user upgrades to a package the covers the overage there would not be any overage fees. Cancellation of Services Upon cancellation of services the user will receive a refund in accordance with the guidelines below in the “Refund Policy” section. Cancellations will take affect immediately and will cause user to lose access to account including any data. We will not retain call history, user data and it can not be retrieved at a later date. Refund Policy We offer a free trial for you to try our services. If you purchase our service and you are not satisfied, you may request a refund by submitting a support ticket. You can submit a support ticket by visiting our help section located at: Refunds will be processed within 7 days and may be subjected to proration depending on the amount of minutes used and numbers purchased. You Agree that you Will Not Do Any of the Following: Use the Services in any way that violates any applicable law or regulation, including laws and regulations regarding the transmission of data or software. Engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Services, or which, as determined by us, may harm the Company or any third party or expose them to liability, damages, or danger. Use the Services in any manner that could disable, overburden, damage, or limit our ability to provide the Services. Use any robot, spider or other automatic device, process or means to access the Services for any purpose, including monitoring or copying any of the material on the Services, except via published APIs. Copy any of the material on the Services or for any other unauthorized purpose. Use the Services to encourage any illegal, abusive, or other activities that interfere with the business or activities of CallDaddy. Reverse-engineer the Services in order to find limitations, vulnerabilities, or evade filtering capabilities. Attempt to gain unauthorized access to, interfere with, damage or disrupt any parts of the Services, or any server, computer or database connected to the Services. Use the Services in any manner that violates: industry standards; any third party policies including all of the applicable guidelines published by the CTIA, the Mobile Marketing Association, or any other accepted industry associations, carrier guidelines (or any similar or analogous industry standards, third party policies or requirements in any other jurisdiction), or requirements that may communicate to its Customers including any usage requirements. Engage in any unsolicited advertising, marketing or other activities, including any activities that violate anti-spam laws and regulations including the CAN SPAM Act of 2003, the Telephone Consumer Protection Act, and the Do-Not-Call Implementation Act (or any similar or analogous anti-spam, data protection, or privacy legislation in any other jurisdiction). Use the Services in connection with any unsolicited or harassing messages (commercial or otherwise) including unsolicited or unwanted phone calls, SMS or text messages, voice mail, or faxes. Use the Services to engage in or in connection with fraudulent activity. Take any action to participate in, encourage, or promote any activity prohibited under this Terms of Service. Use the Services to transmit any material that infringes the intellectual property rights or other rights of third parties. Use the Services to transmit any material that is libelous, defamatory, discriminatory, or otherwise malicious or harmful to any person or entity. Our Rights We reserve the right to change or stop providing the Services at any time. We will not be liable if for any reason all or any part of the Services are unavailable at any time or for any period. We have the right to disable your use of the Services, at any time for any or no reason, including if, in our opinion, you have violated any provision of these Terms of Service. We reserve the right to discontinue, temporarily or permanently, any or all of the Services to you, including by shutting down phone numbers, at any time, provided we will make reasonable efforts to notify you within 24 hours of doing so. We shall not be liable to you or any third-party for any termination of your access to the Services except as specifically set forth in this Terms of Service. Service Outages The Services are reliant upon independent services provided by third-parties that are beyond our control. The loss or interruption of any one of those independent services may prevent the Services from operating. We will use commercially reasonable efforts to manage all communications initiated by you and/or intended for you during any loss or interruption of such independent services. Such independent services interruptions may include, but are not limited to: Power outages Internet Service Provider outages Telecommunications services provider outages Outages due to suspension of your account; and Outages due to your failure to maintain the services used in conjunction with the Services. No Warranties is provided "as is," with all faults, and express no representations or warranties, of any kind related to this Website or the materials contained on this Website. Also, nothing contained on this Website shall be interpreted as advising you. Limitation of Liability In no event shall , nor any of its officers, directors and employees, shall be held liable for anything arising out of or in any way connected with your use of this Website whether such liability is under contract. , including its officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website. Indemnification You hereby indemnify to the fullest extent from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these Terms. Severability If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein. Governing Law & Jurisdiction These Terms will be governed by and interpreted in accordance with the laws of the State of North Carolina, and you submit to the non-exclusive jurisdiction of the state and federal courts located in North Carolina for the resolution of any disputes.